Positive feedback: Macclesfield Hospital (photo credit East Cheshire NHS Trust)
EAST Cheshire NHS Trust has been ranked in the top five in the North West in the Care Quality Commission’s (CQC) 2022 urgent and emergency care patient survey.
The CQC undertakes an annual survey of people who use urgent and emergency care services.
More than 300 patients of the East Cheshire NHS Trust responded to the survey. Overall, it gathered the opinions of 29,357 patients across 122 trusts with a major, consultant-led accident and emergency (A&E) department, including Macclesfield Hospital.
Est Cheshire scored well on a range of questions assessing the extent of their experiences from arrival at A&E to discharge. It was ranked in the top five in seven of the nine sections covered by the survey.
Kate Daly-Brown, the trust’s director of nursing and quality, said: “These results are a testimony to the hard work of all the staff involved in delivering and supporting the service during what was and continues to be a highly pressured and challenging environment.
“I’d like to thank our patients who have taken the time to share their valuable feedback. It is through surveys like this that we can continue to learn from and future-proof our services.”